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FAQ

GENERAL

  • addWHERE IS IGNITE?
    Time-Out Gemert Handelseweg 11, 5423 SB Handel
  • addWHAT ARE THE IGNITE FESTIVAL TIMES?
    IGNITE Festival - May 11, 2024 Saturday 14:00 – 00:00 - You can enter IGNITE until 22:00
  • addHOW OLD DO YOU HAVE TO BE?
    IGNITE Festival has a minimum age of 18. You must meet the minimum age on the day of the festival. Our security will check IDs for possible underage visitors, if you are underage, you will be rejected from entering IGNITE Festival.
  • addWHAT IS THIS YEARS THEME?
    This years theme of IGNITE Festival is... The Flame of the Dragon!
  • addCOINS/TOKENS
    During Ignite Festival you can both use pin and cash to purchase tokens.

TICKETS

  • addMY TICKETS HAS BEEN STOLEN!
    Has your ticket ben stolen? Then we kindly ask you to contact Paylogic through customerservice@paylogic.nl. Be sure to include your order number and a proof of payment. Paylogic can block the ticket and send you a new one.
  • addSOLD OUT / DOOR SALE
    In case Ignite Festival is not completely sold out, there will be tickets sold at the door. TicketSwap is a ticketing partner which lets people sell their tickets for a fair price and in a secure way.

Travel

  • addHOW CAN I GET TO IGNITE FESTIVAL?
    Car: The best place to park your car is at the venue Time-Out Gemert itself, from there it is only a 30 seconds walk to IGNITE Festival. The adres is: Handelseweg 11, 5423 SB Handel Train: First head to the Station Eindhoven Centraal, from there take bus 322 and step out at Pelgrimsrust, Gemert. From there it is only a 5 minute walk to IGNITE Festival. Bike: Do you live nearby? Great! The best way of transportation is the bike, its eco friendly and most of the time free! You can park your bike at Time-Out Gemert. The adres is: Handelseweg 11, 5423 SB Handel
  • addWHERE CAN I PARK MY CAR?
    Parking is free at Time-out Gemert!

Facilities

  • addARE THERE LOCKERS?
    Yes, Time-Out Gemert has lockers in their venue. Note that they are only available for a small cost. When opening the lockers you need to pay again to close them.
  • addIS THERE MERCHANDISE AVAILABLE AT IGNITE FESTIVAL?
    At the moment, no, there is a pre-sale going on where you can order merchandise. We are still working on getting merchandise to IGNITE Festival and we hope we will find the right partner to help us with this part. We are also working on getting multiple different sponsors and partners for our Festival. But for now, IGNITE Festival is only done by JTJ Events.
  • addWHERE CAN I SMOKE?
    Smoking and vaping is only allowed in our smoking areas.
  • addFOOD & BEVERAGES
    There Will be Food & Beverages available at Ignite Festival. It is not permitted to bring your own food and beverages into the event.

Regulations

  • addWHAT CAN I BRING?
    You can bring: Lighters, Electronic Vape (No Smoking inside), Deodorant roller, A Big Smile! You can’t bring: Weapons, Knifes, Drugs, Alcoholic beverages or other drinks, Food, Deodorant Spray. Any items that are prohibited will be confiscated, you may face criminal prosecution, and your party will come to an immediate end.
  • addARE DRUGS ALLOWED?
    NO, we have a zero drugs tolerance policy in place. EN | All Events in the Netherlands operate under a governmental ‘zero-tolerance policy’. This means that no soft- drugs or hard drugs are allowed. Nitrous oxide (laughing gas) is also not allowed on the event. Remember, if you’re caught with any illegal drugs, you will be confiscated and you may face criminal prosecution, and your party will come to an end. However, using drugs is not a crime. If you need assistance or don’t feel well, our friendly First Aid & crew members are here for you. Let’s party responsibly and look out for each other. Let’s Celebrate Safe! NL | Alle evenementen in Nederland hanteren een ‘zero-tolerancebeleid’ van de overheid. Dit betekent dat er geen softdrugs of harddrugs zijn toegestaan. Stikstofoxide (lachgas) is ook niet toegestaan ​​op het evenement. Onthoud dat als je betrapt wordt met illegale drugs, deze in beslag worden genomen en je mogelijk strafrechtelijk vervolgd kunt worden, en dat je feest ten einde zal komen.  Echter is het gebruik van drugs geen misdaad. Als je hulp nodig hebt of je niet lekker voelt, staan onze EHBO voor je klaar. Laten we samen verantwoord feestvieren en op elkaar letten. Let’a Celebrate Safe!
  • addCAN I BRING MY MEDICATION?
    When you are using medication and you wish to bring it into the event, don’t forget to bring your doctor’s certificate. Without an official doctor’s certificate you will not be able to bring the medication into the event. Security will check your certificate at the entrance.
  • addCAN I PROMOTE MY OWN EVENT?
    Promotion for other events is strictly forbidden inside or outside TIme-out Gemert. For advertising possibilities, we advise you to contact Time-out Gemert or JTJ Events.

PRess

  • addPRESS ACCREDITATION
    For press accreditation requests we kindly ask you to contact us through email: info@jtjevents.nl - Websites / companies who wish to bring (semi-)professional equipment are obligated to request this prior to the event.

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